Our products are made to order and take 2 - 3 days on average to be produced and shipped from our manufacturers. Once shipped out times vary from 2 - 7 days depending on distance from the shipping locations in California & Latvia. All our items ship with tracking information.
Tracking information is sent out when your package is labeled, but the carrier's website only updates once the package has been scanned into the system and their computer system has had time to update. Please allow 24 hrs for your tracking information to become available on individual carrier websites.
If you have any questions about our products, would like more information about our shipping & returns policy or just want to have a chat about science we'd love to hear from you! Simply use our contact for or email us at: firstname.lastname@example.org
Please contact us as soon as possible via our contact form or by emailing email@example.com. We stand by the quality of our products so offer a full 30 days return period for any damaged or unsatisfactory products. Please note we do not accept exchanges or returns for incorrect sizing.